Frequently Asked Questions

Peptides are short chains of amino acids that occur naturally in the body and play roles in a wide variety of biological processes. Synthetic peptides are widely studied by researchers to better understand areas such as cellular signalling, metabolism, tissue repair, inflammation, hormone pathways and other physiological functions. Many research peptides remain investigational and are not approved for human use.

Quality and transparency are extremely important to us. Our peptides are independently tested by a third-party laboratory to verify identity, purity and peptide content. Laboratory reports are made available so customers can review the testing associated with the products and batches they purchase.

Lyophilized peptides should be stored in a cool, dry environment away from direct sunlight and excessive heat. For longer-term storage, refrigeration is generally preferred. Once reconstituted, peptides are significantly more sensitive and should typically remain refrigerated. Avoid unnecessary shaking, heat exposure and repeated temperature fluctuations. Always refer to the specific storage information provided with the product.

We ship orders within Canada exclusively through Canada Post. Tracking information is provided once your order has been processed and shipped. Delivery times may vary depending on your location and Canada Post service levels.

Due to the nature of our products, all sales are final and we are unable to accept returns. Products are independently third-party tested as part of our quality-control process. If you believe there is an issue with your order or have a product-quality concern, please contact us and we will review the situation and do our best to assist.